Request for Review

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We are committed to maintaining the highest standards of fairness and accuracy in all our decisions and orders. We understand there may be circumstances in which you have concerns about a decision made by SkilledTradesBC. Certain decisions made by SkilledTradesBC are eligible for the Request for Review process. This is a formal, comprehensive review of the decision made, overseen by an independent Review Officer and requires submitting an application and supporting information. 

Before you consider submitting a Request for Review to the SkilledTradesBC Review Officer, please read the details below to determine if your review request is eligible. A Request for Review can be made if one or more conditions apply to your situation. 

If the decision in question is not eligible for a Request for Review, but you would like help understanding the decision or your options to keep pursuing your apprenticeship or certification, please contact Customer Service or your local Apprenticeship Advisor. 

 

What decisions or orders can be reviewed?  

You may request a review of the following SkilledTradesBC decisions or orders: 

  • A refusal to award an industry training credential  

  • A refusal to determine that a person is a trade qualifier  

  • The suspension or cancellation of a person’s industry training credential  

  • A refusal to register a person as an apprentice  

  • Cancellation of a person’s registration as an apprentice  

  • An examination or assessment of a person’s training   

  • A refusal by SkilledTradesBC to issue a person a temporary authorization  

  • A refusal by SkilledTradesBC to grant a supervision ratio adjustment  

  • The issuance of a written warning for contravening any of the following requirements of the Skilled Trades BC Act:   

    • Requirements to only work, or only employ a person, in a skilled trades certification trade with the appropriate registration or authorization in place  

    • Requirements to maintain, and produce upon request, records of skilled trades certification trade qualifications  

    • Requirements to comply with established supervision ratios, or supervision ratio adjustments  

  • The issuance by a SkilledTradesBC certification advisor of a compliance order 

  • The imposition by a SkilledTradesBC certification advisor or another officer or employee of SkilledTradesBC of an administrative monetary penalty 

 

Eligible Grounds for Review 

You may only request a review if at least one of the following reasons applies:   

  • There was an error in the facts or law used to make the decision  

  • New evidence is available 

  • The principles of natural justice and procedural fairness were not followed in making the decision. These principles relate to the idea that the process, and how the decision was made, should be fair the people involved.  

 

Requests for Review of Exam Results  

SkilledTradesBC’s exam marking process undergoes a rigorous review of all exams to ensure accuracy, making marking discrepancies extremely rare. To learn more about how exams are marked, please see the Exam Results and Rewrites page. 

To see if your exam results qualify for review, you should contact an Apprenticeship Advisor before submitting a Request for Review. Requests to review exam results can only be made on certain grounds. Apprenticeship Advisors can also help with understanding how exams are marked, develop a study plan and provide information about supports and resources available to help you succeed.  

If a Request for Review is submitted regarding an exam, you may not reschedule the exam you are disputing until the Request for Review process is complete. This could take up to 120 days. 

 

How to Submit a Request for Review  

If you believe the SkilledTradesBC’s decision or order is reviewable and that you have eligible grounds for review, follow the steps below. You must submit a complete Request for Review Form within 30 days of receiving written notice of the decision or order. The Request for Review Form will not be accepted for review if it is incomplete, or if it is submitted after the 30-day period. 

  1. Complete the Request for Review Form 

    Submit a completed Request for Review Form. To ensure your Request for Review is accepted by the Review Officer, you must indicate the following on your Request for Review Form. 

  • The type of SkilledTradesBC decision or order you wish to request a review of 

  • The grounds for review  

  • A summary of the reasons for requesting the review.  

  • A copy of the decision or order  

  1. Provide Supporting Documentation 

If applicable, include any records or other evidence to support your request. This may include additional documentation, signed statements, affidavits, or any other evidence that you believe is relevant to your Request for Review.  

 

Review Process  

Following receipt of a Request for Review Form, the Review Officer will review it to confirm the following minimum eligibility criteria have been met.  

  • The Form is complete and includes the type of decision or order and the grounds for review.  

  • The Form includes a summary of the request.  

  • The Form was submitted within 30 days of receiving written notice of the decision or order.  

If the Form meets the above criteria, it will be accepted for further consideration by the Review Officer. 

The Review Process may take up to 120 days. Once the Review Process is complete, you will receive written notification of the Review Officer’s decision on their Request for Review.  

 

Policy and Factsheet 

The Request for Review Policy and Form are available on SkilledTradesBC’s Policies and Bylaws page.