SkilledTradesBC Customer Service is open from 8:00 AM to 4:30 PM, Monday to Friday.
Ask us about skilled trades and apprenticeships, including registration, examinations and certification. We’re here to help!
Upcoming Holiday Hours
Victoria Day (May 19) - Closed
Contact Us
Questions/Inquiries
Call: 778 328 8700
Toll Free in British Columbia: 1 866 660 6011
Fax: 778 382 8701
Email: customerservice [at] skilledtradesbc.ca
Get Support
Got a question? Want to explore options? Apprenticeship Advisors are located around the province and offer help and support. Whether you're an apprentice, employer sponsor, or just thinking about the future, we'd love to talk.
Find the Advisor in your area by logging into the SkilledTradesBC Portal or by contacting us at customerservice [at] skilledtradesbc.ca.
Visit Us
8100 Granville Avenue - 8th floor
Richmond, BC
V6Y 3T6
Pay parking is available on the right hand side of the building, off Granville Avenue. See map
Self-Serve Options
The fastest and easiest way to submit information that will get you the quickest results is through our self-serve tool, the SkilledTradesBC Portal. It provides a seamless, mobile-friendly experience for apprentices and sponsors looking to:
submit customer service requests
manage their information
schedule certification exams
submit work-based training hours, and more.
Learn more about the Portal.
Compliance Inquiries
If you want to report potential instances of non-compliance with Skilled Trades Certification regulatory requirements, please complete our compliance inquiry form.
Other
Media Inquiries: externalrelations [at] skilledtradesbc.ca
Privacy Officer: privacy [at] skilledtradesbc.ca
About Us
Learn more about SkilledTradesBC, including our leadership team, corporate reports, policies, and more.