Important Payment Notes

• To avoid declined transactions, please ensure that your Card Verification Digits (a three- or four-digit security code that is typically printed on your credit card) and your billing address and postal code match the information on your credit card and the credit card statement.

• We do not collect credit card information and payments over the telephone or by email, fax, or mail for security reasons. Customers can make credit card below, visiting our office or select Service BC locations in person.

• We accept VISA credit card and MasterCard. We do not accept debit card.

Refund Requests

Refund request (for payment made in error or an incorrect amount) must be made in writing to [email protected].

• Refunds are not automatically issued when an application for a service or exam is withdrawn or cancelled.

• No refunds are issued for the following circumstances:  

  • Withdrawal from the process for any reason.

  • Failure to attend the scheduled exam. Rescheduling fees will be applied.

  • Cancellation of their scheduled exam within 30 days. Rescheduling fees will be applied.

  • Unsuccessful application

Fee Types and Cost

Challenge Exam Application - $120

Challenging a BC Certificate of Qualification or Red Seal Exam. 

Certificate of Qualification (BC or Red Seal Exam) - $100

This fee applies to those who need to write the exam more than two times or fail to attend the scheduled exam. 

Replace Documents - $35 each

Replacement of certificate, certification wallet card, log book, or letter (eg. Exemption Permit, Sign-Off Authority, etc.)

Challenge Level Exam - $0

Challenge a level exam for a trade program.

Exam Rescheduling Fees - $100

If you fail to attend your scheduled exam or cancel it within 30 days, a rescheduling fee will apply to your next exam booking.